hi70 Terms & Conditions

1 General Terms

hi70 is an online gaming and entertainment platform operated exclusively for players in Bangladesh. These terms ("Terms") apply to the use of the hi70 platform and all its services.

By using hi70's website, application, or any associated services, you are giving your mandatory consent to the following terms. These terms must be read together with our Privacy Policy and Responsible Gaming Policy.

1.1 Scope of Terms

These terms govern the following:

• Creating and managing your account on the hi70 platform
• Making deposits, withdrawals, and using payment methods
• Receiving bonuses, promotions, and loyalty rewards
• Casino games, sports betting, and other gaming activities
• Customer support and communication services

1.2 Effectiveness of Terms

These terms take effect when you first create an account on hi70. Once you give your consent, you fall under these terms, and they apply again each time you log in.

2 Account Registration & Eligibility

To create an account on hi70 and use its services, you must meet the following eligibility requirements.

2.1 Age Requirement

All hi70 services are for individuals aged 21 and above only. Minors are strictly prohibited from creating accounts or playing games. We may request identification for age verification at any time.

2.2 Single Account Policy

Each individual may operate only one hi70 account. Creating multiple accounts under the same person's name is strictly prohibited. If multiple accounts are detected, all accounts will be closed immediately and any bonuses may be forfeited.

2.3 Accuracy of Registration Information

You must provide accurate and complete information when creating an account. hi70 reserves the right to close an account or forfeit funds if false information is provided.

3 Account Security

You are solely responsible for keeping your hi70 account password and login details completely confidential. Sharing this information with any third party or allowing anyone else to use your account is prohibited.

• Use a strong and unique password.
• Report any suspicious activity to our support team immediately.
• You are responsible for all activities carried out using your login credentials.
• Contact hi70 immediately if you suspect unauthorized access to your account.

For assistance with account security, you can reach us via 24/7 live chat or email.

4 Deposits & Withdrawals

hi70 supports the most popular payment methods in Bangladesh. All financial transactions are secured with SSL encryption.

4.1 Supported Payment Methods

The following methods are available for deposits and withdrawals on hi70:

• bKash — Bangladesh's most widely used mobile banking service
• Nagad — Postal department's mobile financial service
• Rocket — Dutch-Bangla Bank's mobile banking
• Bank Transfer — Major banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

4.2 Minimum Amounts

• Minimum deposit: ৳500 (for each method)
• Minimum withdrawal: ৳1,000

4.3 Processing Time

Withdrawal requests are generally processed within 5–30 minutes. Processing times may vary in some cases due to the verification process.

4.4 Transaction Verification

hi70 reserves the right to complete identity verification (KYC) before any financial transaction. This is a required step to prevent fraud and money laundering. It is recommended that the deposit and withdrawal methods be the same.

5 Bonuses & Promotional Offers

The following terms apply when claiming hi70's bonuses and promotional offers.

5.1 Welcome Bonus

New players are eligible for a 100% bonus on their first deposit, up to ৳15,000. For example: a ৳1,000 deposit earns a ৳1,000 bonus, giving a total balance of ৳2,000. A deposit of ৳32,000 or more earns the maximum ৳15,000 bonus, giving a total balance of ৳47,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times the bonus amount. Wagering is calculated on the bonus amount only, not on the deposit. Example: for a ৳1,000 bonus, you must wager ৳20,000 before withdrawing the bonus funds (৳1,000 × 20 = ৳20,000).

5.3 General Bonus Terms

• Each player may claim the welcome bonus no more than once.
• Bonus funds can be used to place bets across multiple games.
• If the wagering requirements are not met before the bonus expires, the bonus will be cancelled.
• hi70 reserves the right to modify, suspend, or cancel any promotional offer at its own discretion.
• If bonus abuse is found, the bonus will be forfeited.

5.4 VIP Loyalty Program

hi70's VIP program has four tiers: Bronze (weekly cashback up to 0.2%), Silver (up to 0.4%), Gold (up to 0.6%), and Platinum (up to 0.8%). You can move up to higher tiers through regular play.

6 Gaming Rules

All gaming activities on hi70 are conducted in accordance with fair play principles. Each game has specific rules that apply during gameplay.

6.1 Game Results

The results of all games on hi70 are determined through Random Number Generator (RNG) technology, which is completely impartial and uninfluenced. In the event of any dispute over game results, hi70's system logs will be considered the final evidence.

6.2 Bet Cancellation

hi70 reserves the right to cancel bets due to technical errors or other reasons. In the event of a cancelled bet, the full amount will be refunded.

6.3 Disconnection

If the internet connection is lost during a game, the game will attempt to return to its last state before the disconnection. In some cases, the game may complete automatically.

7 Prohibited Activities

The following activities are strictly prohibited on the hi70 platform:

• Using another person's account or playing on behalf of a third party
• Using any kind of fraudulent software or bots
• Attempting to hack or breach the gaming system
• Money laundering or transactions involving illegal funds
• Bonus abuse or claiming bonuses through multiple accounts
• Deliberately attempting to cause errors in the platform's system
• Defrauding or harassing other players

If such activities are detected, hi70 may immediately close the account and forfeit all funds.

8 Account Suspension & Closure

8.1 Closure by hi70

hi70 may suspend or permanently close an account without notice in the following circumstances:

• Any violation of these terms
• Providing false identity information
• Participation in prohibited activities
• Breach of age restrictions
• Compliance with legal directives from authorities

8.2 Closure by Player

You may request to close your account at any time. If you wish to close your account for responsible gaming reasons, please contact our support team.

9 Liability & Indemnification

hi70 is not responsible for the following:

• Technical errors, server downtime, or internet connectivity issues
• Delays or failures by third-party payment providers
• Losses caused by issues with your device or software
• Losses resulting from player negligence or incorrect information provided

All gaming activities are conducted at your own risk. hi70 is not obligated to compensate for any financial losses or missed opportunities.

10 Privacy & Data Protection

hi70 places the highest importance on protecting your personal information. Please read our Privacy Policy for full details on how we collect, store, and use your data.

• All financial information and personal data are protected with SSL encryption.
• Your information will not be sold to third parties.
• Information may be shared with regulatory authorities where legally required.

11 Responsible Gaming

hi70 is firmly committed to responsible gaming. Gaming should be an entertainment activity, not a source of income. The following tools are available to you:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Self-Exclusion: Take a break from your account for a specific period of time.
• Permanent Exclusion: Request a permanent ban if you experience problematic gaming.

For detailed responsible gaming guidelines, visit our Responsible Gaming page. For support, contact us via 24/7 live chat or email at [email protected].

12 Changes to Terms

hi70 reserves the right to change, update, or amend these terms at any time. In the case of significant changes, we will make every effort to notify you as far in advance as possible.

Continuing to use the platform after any changes means you are considered to have agreed to the new terms. We therefore recommend reviewing this page regularly.

12.1 Dispute Resolution

For any dispute or complaint, please contact our customer support team first. We provide support in Bengali and English via 24/7 live chat and email. The first step in resolving all disputes is to contact the hi70 support team directly.

12.2 Contact

For any questions or comments about these terms, please contact our support team:

• Live Chat: 24/7 direct support
• Email: [email protected]